Like most website operators, SBI collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. SBI’s purpose in collecting non-personally identifying information is to better understand how SBI’s visitors use its website. From time to time, SBI may release non-personally-identifying information in the aggregate. e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally-Identifying Information
Certain visitors to SBI's website choose to interact with SBI in ways that require SBI to gather personally-identifying information. The amount and type of information that SBI gathers depends on the nature of the interaction. For example, we ask visitors who choose to signup for our newsletter for their name and email address. Those who engage in transactions with SBI, usually by purchasing prosthetic accessories, for example, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, SBI collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with SBI. SBI does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities, including from becoming a customer of SBI.
In some cases, SBI will ask website visitors wishing to become customers of SBI to provide additional information beyond what was requested in the signup form. This information is requested to verify the customer's identity and to reduce the likelihood of fraud. Customers not wishing to provide such information as requested may not be permitted to become customers of SBI.
SBI may collect statistics about the behavior of visitors to its websites and its customers. For instance, SBI may gather the types of software or tools the customer has purchased. SBI will not display this information publicly or provide it to others. SBI does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
SBI discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on SBI’s behalf or to provide services available to SBI’s customers, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using SBI’s products and services, you consent to the transfer of such information to them. SBI will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, SBI discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request.
If you are a customer of SBI and have supplied your email address, SBI may occasionally send you an email to tell you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just keep you up to date with what's going on with SBI and our products and services. We primarily use our forum, Facebook account, and similar presences to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email), we reserve the right to publish it (with personally identifiable information removed as necessary) in order to help us clarify or respond to your request or to help us support other customers. SBI takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.